IT Service Desk
The IT Service Desk is the first point of contact for access to LMU's central IT services. We provide students and staff with the LMU user ID and the LMUcard - your ticket to the digital cosmos of LMU.
News
You can now reset the password for your LMU user ID yourself – quickly, easily, and without having to contact the IT-Servicedesk!
All you need is an alternative email address to which we can send the reset link in case of an emergency.
For many students, this service is immediately ready:
If you enrolled after the 2023/2024 winter semester, the private email address you provided during enrollment serves as the password reset mail. Consequently, this self-service feature is already available to you!
Tip: Check your LMU user account from time to time to make sure that your alternative email address is still up to date.
You can change or delete the alternative email address there at any time.
We are very excited about this new feature - it makes working with your LMU user ID easier, safer, and much more convenient!
Here you will find an overview of previous messages.
Central IT services
- Central IT services for students and employees can be found here.
- Special offers for employees can be found in the ZUV service portal.
- Further IT offers – such as the subject-specific web offers of the faculties or the virtual university of Bavaria (vhb) – can be found at our IT service partners.
IT security
Please note the important information and tips on IT security at LMU.
FAQ
Frequently asked questions & answers can be found in our IT Service Desk FAQ.
How to reach us
- Write to us!
By emailing it-servicedesk@lmu.de or using our contact form, you can conveniently submit your questions to us at any time and from any location. Students who have personal questions please include their LMU campus email address and matriculation number. - Visit us!
If needed, you can schedule a personal on-site support appointment with us.
Postal address:
IT Service Desk
Ludwig-Maximilians-University
Geschwister-Scholl-Platz 1
80539 Munich
Office address:
Leopoldstraße 13
House 2, ground floor, room 2016
80802 Munich
Note: Subway U3/U6 stop Giselastraße