LMU User ID (LMU Benutzerkennung)
Each LMU member has their own LMU user ID and email address.
Functions
Each member of the LMU receives their own e-mail address via the LMU user ID. A mailbox is also provided for students at the LRZ.
The LMU user ID is also used to access many systems at the LMU, e.g. in many degree programs for course registering, the online services of the student office, the LMU portal and many other central IT offers.
With the LMU user ID, you can also use the PCs in the university’s CIP pools as well as the LMU wifi and eduroam worldwide.
Initial registration
In the LMU portal you can find out how to start the initial registration.
There you will find instructions for
- Students
- Staff members, freelance and private lecturers
- Staff members of the Munich University Hospital
How to get a LMU user ID?
With your enrollment, you will receive the welcome letter from the IT service desk, which already contains all the information you need to register your user account (temporary user ID, temporary password). Simply follow the steps on the form to activate your user account. If you do not (or no longer) have this information, please contact the LMU IT service desk to activate your user account.
Please contact the LMU IT service desk to request the necessary documents to activate your ID. These will be sent to you in electronic or printed form.
Prerequisite for obtaining an LMU user ID is an existing ID in the clinics’ directory service.
In order to allow your data to be transmitted to us, you must release them for transmission under the hospital's IT portal (in German).
About 30 minutes after your data has been released, you can activate your user ID via the LMU portal (in German) by completing the so-called initial registration.
Please use the user name of your user account at the clinic as a temporary start ID, supplemented by "@med.lmu.de", e.g. "mustermann@med.lmu.de".
The so-called "external password" of the same account serves as a temporary password. If you do not (any longer) know this password, you can have it reset via the IT portal of the hospital.
Doctoral candidates (enrolled and unenrolled) and private lecturers who teach over a longer period of time can also receive an LMU user ID. This requires confirmation from your institute of your activity (doctoral studies or teaching), which you can send to us using the Application for LMU user ID form (in German) (PDF, 134 KB).
In order to renew an LMU user ID, an association with the LMU is mandatory. You can have this association confirmed using the Application for LMU user ID extension (in German) (PDF, 134 KB) form.
The warning time to deactivate the LMU user ID is 3 months, which should give enough time to establish a new email address.
Forgot password?
If you have already configured account recovery in your LMU user account and provided an alternative email address for resetting your password, you can enter your username (LMU user ID) here.
Consequently, an email with a link to reset your password will then be sent to the alternative email address you have provided.
If you have not yet configured account recovery in your user account, you will not be able to reset your password in this way.
Otherwise, you have the following options:
- If you have defined a password question or set up a forwarding address, please contact us via email at it-servicedesk@lmu.de.
- Book a personal support appointment for a password reset. Please bring your photo ID (ID card, passport, or electronic residence permit) with you. If you are unable to attend in person, you can send an authorized representative.
Information on Multi-Factor Authentication
Multi-factor authentication (MFA) helps you better protect your LMU account against unauthorized access by requiring an additional security factor.
Multi-factor authentication (MFA) plays a key role in enhancing information security and is even required by law in certain areas (e.g., online banking).
At LMU, multi-factor authentication (MFA) is currently required only for specific applications and user groups.
As soon as a centrally provided application has enabled multi-factor authentication (MFA), you will be directed to the LMU MFA Enrollment App during the login process – provided you have not yet registered an additional factor.
In the LMU MFA Enrollment App, you can register and manage your tokens for multi-factor authentication.
We recommend that you register two tokens in the LMU MFA Enrollment App. This way, you can continue working even if a token is lost or malfunctions, and you can easily remove the unavailable token from the LMU MFA Enrollment App yourself and register new tokens without any extra effort.
For more information on multi-factor authentication or on setting up and using tokens, please refer to the FAQs for the LMU MFA Enrollment App or the quick guide to multi-factor authentication (PDF, 581 KB).
We also recommend the tips from the Federal Office for Information Security (BSI), which include an informative explanatory video on multi-factor authentication.
For multi-factor authentication (MFA), there are various types of tokens, which are essentially divided into software and hardware solutions:
• Software tokens, e.g., the 6-digit code generated by an authenticator app, also known as a TOTP (time-based one-time password).
• Hardware tokens, e.g., Yubikeys—these are security keys that you can plug into the USB port of your device
Multi-factor authentication (MFA) is currently required at LMU only for Master’s students in the M.A. Empirical Cultural Studies and European Ethnology program for the “campusLMU” application.
Students in other disciplines currently do not require MFA to log in to LMU services.
Please note that LMU does not provide hardware tokens or Yubikeys for students.
LMU staff members can find further information on MFA and ordering Yubikeys in the Service Portal.