Forschungsschwerpunkte

  • Transparenz und Erklärbarkeit (intelligenter) Technologien
  • User Experience und Human-Centered Design
  • Mensch-Technik/-Roboter Interaktionen (z. B. KI, Smart Home, Raumintelligenz)

Akademischer Werdegang

2026
Gastwissenschaftlerin, University College London
Seit 2023
Wissenschaftliche Mitarbeiterin am Lehrstuhl für Wirtschafts- und Organisationspsychologie, Ludwig-Maximilians-Universität München
2022
Auslandssemester in den Masterstudiengängen Psychologie und Business and Economics, Universität Zürich
2020-2023
Master of Science in Wirtschafts-, Organisations- und Sozialpsychologie, Ludwig-Maximilians-Universität München
2017-2023
Bachelor of Science in Psychologie, Universität Mannheim

Publikationen

Fachzeitschriften

  • Hein, I., Ullrich, D., & Diefenbach, S. (2026). Development and Validation of the TechTra Scales: A Tool to Assess Perceptions of and Needs for Technology Transparency in UX Research. Computers in Human Behavior Reports, 22, 101025. https://doi.org/10.1016/j.chbr.2026.101025
  • Hein, I., & Diefenbach, S. (2025). Towards a Comprehensive View on Technology Transparency: A Cross-Technology Investigation of Psychological and Design Factors Around Users’ Transparency Need and Perception. International Journal of Human–Computer Interaction, 41(24), 15862–15879. https://doi.org/10.1080/10447318.2025.2502983
  • Hein, I., Ullrich, D., Bakirova, G., & Diefenbach, S. (2025). What kind of technology transparency do users appreciate? Comparison of textual and graphic cues in app design. i-com – Journal of Interactive Media, 24(2), 457–471. https://doi.org/10.1515/icom-2025-0018
  • Hein, I., Cecil, J., & Lermer, E. (2024). Acceptance and motivational effect of AI-driven feedback in the workplace: An experimental study with direct replication. Frontiers in Organizational Psychology, 2, 1468907. https://doi.org/10.3389/forgp.2024.1468907

Konferenzbeiträge

  • Moradi, H., Avellino, I., Krauss, P., Zanca, D., Hein, I., Eskofier, B. M., & Flaucher, M. (2026). Mind in the Machine? Cross-Disciplinary Perceptions of Consciousness in Artificial Intelligence. In Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems. ACM, New York, NY, USA, 1–22. https://doi.org/10.1145/3772318.3790699
  • Staab, V., Hein, I., Ramrath, M., Schlüter, L., Stuckstätte, A., Hohn, M., Sieberg, P., & Liebherr, M. (2025). Empowering Trust: The Role of Adaptable Design in AI Systems. In 2025 IEEE Conference on Cognitive and Computational Aspects of Situation Management (CogSIMA). IEEE, New York, NY, USA, 40-47. https://doi.org/10.1109/CogSIMA64436.2025.11079500
  • Stahl, H., Hein, I., Ullrich, D., & Walczok, M. (2025). Close Enough to Care? – The Influence of Personal Affectedness on the Perception of an Algorithmic Decision Maker. ECIS 2025 Proceedings, 16, Article 1611, 1-16. https://aisel.aisnet.org/ecis2025/ai_org/ai_org/16
  • Hein, I., Ullrich, D., & Diefenbach, S. (2024). Actual Versus Attributed Consciousness: Studying AI From a User Perspective. Mensch und Computer 2024 - Workshopband, 1-2. https://doi.org/10.18420/muc2024-mci-ws12-383
  • Hein, I., Ullrich, D., & Diefenbach, S. (2024). Creating Subtle Transparency in Smart Spaces: Visual Cues to Communicate Attention and Intention of Assistive Systems. In Adjunct Proceedings of the 2024 Nordic Human-Computer Interaction Conference. ACM, New York, NY, USA, 1-6. https://doi.org/10.1145/3677045.3685435
  • Hein, I. (2023). From Black Box Systems to Transparent Technologies – Improving the User Experience Through Explanatory Cues. In L. Chuang, A.-C. Hensch, E. Wögerbauer, & J. Bornemeier (Chairs), Proceedings of the 5th German Human Factors Summer School 2023. German Human Factors Summer School. Section of Engineering Psychology of the German Psychological Society (DGPs). https://doi.org/10.5281/zenodo.10490096
  • Hein, I., Diefenbach, S., & Ullrich, D. (2023). Designing for Technology Transparency – Transparency Cues and User Experience. Usability Professionals 23, 1-5. https://doi.org/10.18420/muc2023-up-448

Sonstige

Lehrveranstaltungen

  • Übung "User Experience II", Medieninformatik
  • Seminar "Markt-, Konsumenten- und Ökonomische Psychologie"
  • Forschungsseminar "Forschungsvertiefung in verschiedenen Teilgebieten der Psychologie"
  • Lehrforschungsprojekt "Markt-, Konsumenten- und Ökonomische Psychologie"
  • Anwendungsprojekt „Marktforschung und User Research“
  • Betreuung von studentischen Forschungs-, Bachelor- und Masterarbeiten

Forschungsprojekte

  • Seit 2024: "TransforM – Transparency for Machinery in Personal Pervasive Smart Spaces", gefördert von der DFG
  • 2023: "PerforM – Personalities for Machinery in Personal Pervasive Smart Spaces" gefördert von der DFG

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