Microsoft 365

LMU students and employees can easily create an LMU Microsoft account in the LMU user account with just one click. You can use this with the access data of your LMU user ID. Please note that it can take up to 60 minutes for the LMU Microsoft account to be created.

Currently, only students and employees can use the Microsoft365 licenses provided by the LMU Munich.

Employees of the LMU Klinikum receive software licenses through the Klinikum. Please contact the user service of the LMU Klinikum or the Klinikum IT Department.

LMU Microsoft Account

With your LMU Microsoft account you can use Microsoft 365 programs and services at LMU Munich. You have to activate your LMU user ID once in the Benutzerkonto under "Microsoft 365".

Activation on the server side takes about 60 minutes. Afterwards, you can log in to programs and services licensed for you with your LMU user ID in the form of username@lmu.de or username@campus.lmu.de and your associated password. You can find an overview of all programs at portal.office.com

On the website myaccount.microsoft.com you have all the information about your Microsoft account at a glance.

For the use of the LMU Microsoft Account and all associated functions, programs and services, the Terms of Use and the applicable and current Microsoft Product and Online Terms apply. Please also note the Data Protection Information.

Your LMU Microsoft Account terms

  • Your first name, last name, email address and membership status are synchronized with Microsoft's AzureAD.
  • Be careful with the personal information you store in your Microsoft account.
  • Your LMU Microsoft account is a prerequisite for using all Microsoft 365 programs and services at LMU. Without such an account, it is not possible to use the M365 products licensed by the LMU.
  • The right of use is limited to the duration of your membership at the LMU and the Microsoft license agreement period.
  • With the end of your LMU membership or the end of the license agreement, the right of use ends and your LMU Microsoft account is prepared for deletion. 90 days thereafter, all data associated with your LMU Microsoft account (account and content) will be permanently deleted.
  • After a further 90 days (i.e. a total of 180 days after the end of the LMU membership), all associated metadata will also be permanently deleted.
  • The LMU Munich does not create a backup of your data. You are responsible for backing up your data yourself.

Office365 Desktop Applications (M365 Apps for Enterprise)

The Office365 desktop applications are also known as Microsoft 365 Apps for Enterprise. These can be installed on Windows devices and Macs. They include the following Office programs:

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Publisher
  • Access
  • OneNote

You can download the programs from https://portal.office.com and install them from there. Employees contact their IT service group for installation. To use it, you must log in to the programs with your LMU Microsoft account.

You can install the programs on up to 5 private and/or service devices at the same time and use them for university purposes.

Office Mobile Apps for Office 365

Office Mobile Apps include the following apps for the mobile operating systems iOS, iPadOS and Android:

  • Word
  • Excel
  • PowerPoint

You can install the apps via the Apple AppStore or the Google PlayStore. For use and licensing, you must log in to the apps with your LMU Microsoft account. Then all app functions are available to you.

You can install the programs on up to 5 private and/or service devices at the same time and use them for university purposes.

Browser-Apps

  • Forms - create polls
  • Sway - newsletters & presentations
  • Whiteboard - virtual drawing area

Microsoft Teams: Collaboration as a guest in external teams

You can only register in teams if you have been invited to an external team as a guest. Otherwise, you won't be able to use Teams and will get an error message when you sign in.

Note on system requirements

Please inform yourself on the official Microsoft 365 page about system requirements, features and purposes of the individual products.

The LMU Munich can currently only offer limited central support for Microsoft 365 and its programs, apps and service.

In case of problems, please first consult the FAQs – Frequently Asked Questions. The most common problems and errors are described there and possible solutions are provided.

Microsoft provides much support. If you have any questions or problems, please find out more here.

If you still need help:

For employees: Please contact your IT service group e.g. of the Faculties.

For students: Please contact the IT-Servicedesk.

There are alternatives to the products from Microsoft 365. A selection of these can be found in the following list:

Office suits:

Communication tools:

FAQ - Frequently asked questions

What is Microsoft 365?

Microsoft 365 refers to licenses from the Microsoft campus contract at LMU. Through this campus contract, LMU members can use licensed programs and services from Microsoft for university purposes.

Where can I register?

You have to activate your LMU user ID in your user account (Benutzerkonto) under "Microsoft 365". Then you can log in to and use the Microsoft programs and services with your LMU user ID. We recommend that you first log on to the following page after activation: myaccount.microsoft.com.

What programs and services can I use?

You find the programs and services you can use under Apps & services and in your LMU Microsoft account under the item „subscription“.

What do I have to consider when using the programs and services?

The terms of use, privacy information, and Microsoft product and online terms apply.

Familiarize yourself with the terms and legal framework governing use of the Programs and Services.

The use of all programs and services is restricted to university purposes.

It is your responsibility to take care of backing up your data.

I previously had a Studisoft account or a Microsoft account with @lmu.de or @campus.lmu.de - what happens to it?

  • Your previous Studisoft Office365 account (LRZ-identifier@unimuenchen.onmicrosoft.com) will be deactivated shortly after you create a new LMU Microsoft account. Please only use your new LMU Microsoft account.
  • Previous Microsoft accounts with @lmu.de or @campus.lmu.de that were created via a self-service registration with Microsoft can continue to be used, but do not contain a license for the Office365 desktop programs. These accounts have had their username domains changed to @lmude.onmicrosoft.com and @campuslmude.onmicrosoft.com, respectively. We still recommend that you switch to a new LMU Microsoft account.
  • You can find more information on this on this page in the sections "Studisoft accounts" and "Conversion of old Microsoft accounts with lmu.de & campus.lmu.de".

How can I create an LMU Microsoft account?

Go to the "Microsoft 365" page in the LMU user account and click on "Unlock".

How can I reset my password for my LMU Microsoft account?

You can change your password on the Change Password page in the LMU user account.

I cannot log into Microsoft services with my LMU user ID.

Please first activate your user ID on the "Microsoft 365" page in the user account. After a waiting period of 60 minutes, you can log in to the programs and services licensed for you with your LMU user ID and your password.

I can't store security information with Microsoft. Why is that?

This function is deactivated at LMU.

Can I create an LMU Microsoft account without personal information like my name?

No To create your LMU Microsoft account, your data must be transferred to Microsoft.

Can I change information such as my name or email address in my LMU Microsoft account?

No, these are transferred to Microsoft directly from the LMU user directory. If your data in the user directory changes (e.g. your name due to marriage etc.), this will also be automatically updated in the LMU Microsoft account.

How can I delete my LMU Microsoft account?

You can delete your LMU Microsoft account on the Microsoft 365 page in the LMU user account (LMU-Benutzerkonto). Please note that you will also lose access to your M365 licenses and cloud data.

Can I add more licenses to my assigned license pack?

This is currently not possible.

Where can I download Office365 / M365 Apps for Enterprise?

Log in with your LMU Microsoft account at www.lmu.de/m365-login. There you can download Office365 / M365 Apps for Enterprise and access the services and apps licensed for you.

I get the message "Keep me signed in to all your apps" or "Allow my organization to manage this device" - what should I do?

We recommend that you uncheck "Allow my organization to manage my device" and then click "No, only sign in to this app".

If you just click "OK" instead, your LMU Microsoft account will be stored on your computer. At the same time, the device is registered with Microsoft in your account and device information is stored with Microsoft.

What does it mean that I can install and use the programs on up to 5 devices?

This means that you can be logged into your account on up to 5 devices of the same type (5 PCs / Macs, 5 tablets, 5 mobile phones) at the same time. If you want to log on to a 6th device, you should first log off on one of the previous 5 devices.

You can install the programs on any number of devices, as long as you are not logged on to more than 5 devices at any one time.

Please check compliance with this regulation yourself by logging out of devices that are no longer used.

Can I use OneDrive?

The LMU does not yet provide its own OneDrive storage.

I can't create my own team in Microsoft Teams.

Creating your own teams is not yet available at the LMU. You can only log into teams if you have been invited as a guest to an external team outside of LMU. Otherwise, an error message will appear when you log in and you will not be able to use Teams.

Until June 2021, LMU students could create an Office365 account via Studisoft. These had the format "LRZ-Kennung@unimuenchen.onmicrosoft.com"

These Studisoft Office365 accounts should no longer be used. Studisoft accounts of users who have already created a new LMU Microsoft account will be gradually deactivated. If you have saved data in OneNote Online, OneDrive or Teams with this account, you should save them locally (hard drive, USB stick, etc.) by July 31, 2021. The LMU Munich does not create a backup of your data.

We recommend that you switch to a new LMU Microsoft account as soon as possible.

I already have a Studisoft Office365 account. What should I do now?

Create a new LMU Microsoft account in the user account under "Microsoft 365" and use this account. Sign out of your previous Studisoft account in Microsoft programs and services and then sign in again with your LMU Microsoft account. You do not have to reinstall Office365 for this, you just have to re-login to the programs that are already installed.

Previous Studisoft Office365 student accounts will be deactivated in the future. If you still have data stored in Teams, OneDrive, OneNote etc. with this account, be sure to back it up locally on a storage medium.

I had previously created a Microsoft account with my @lmu.de / @campus.lmu.de address. what happened to it?

These Microsoft accounts had to be switched to other usernames. You can continue to use this account, but it doesn't include a license for the Office365 desktop programs. Your username for this account has been changed to the following:

  • Benutzername@lmu.de => Benutzername@lmude.onmicrosoft.com
  • Benutzername@campus.lmu.de => Benutzername@campuslmude.onmicrosoft.com

Can I keep this old Microsoft account?

We recommend switching to a new LMU Microsoft account. However, you can still continue to use your current Microsoft account. However, this does not contain an Office365 desktop program license.

I'm no longer receiving emails with this old Microsoft account. Why is that?

The connection to your LMU e-mail address was also broken when you changed your user name.

You will no longer receive notifications sent to the original email address for this account, such as Microsoft Teams invitations. You will only see notifications in the respective programs or services.

I have a problem with this account - where can I get support?

LMU can only provide limited support for these accounts. Contact the LMU IT service desk. We recommend you switch to a new LMU Microsoft account.

Terms of Use and Data Protection Information

Terms of Use and Data Protection Information are only available in German.

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