Support & Contact

The project administrator—or project admin for short—is responsible for technical and administrative tasks within a web project. This person works closely with the technical team of Department VI.5 Internet Services. Typically, there is one project admin per web project.

Key responsibilities include:

• Organizing and managing user access across the entire web project
• Approving requests for new websites
• Granting access rights to specific websites
• Making adjustments to special pages such as “News” or “People”
• Uploading or deleting multiple images and documents in the MediaMaster
• Handling technical questions related to the use of FirstSpirit
• Working, if needed, in SiteArchitect and ServerManager

Special case – Cross-unit projects:
In so-called cross-unit projects that are not directly assigned to an organizational unit, the technical and administrative tasks are handled by Department VI.5 Internet Services.

In addition to technical roles tied to permissions within the WCMS, there are organizational roles responsible for coordinating the implementation of the website or the entire web project. This role can also be combined with that of the project admin.

Key responsibilities include:

• Serving as the main point of contact within the faculty and managing internal inquiries
• Coordinating the entire relaunch project within the faculty or unit, involving relevant content providers (e.g., departments, degree program coordinators) and internal decision-makers
• Leading content analysis, content strategy, and the information architecture for the web project and its associated websites
• Ensuring that content meets standards for accessibility, SEO, and accurate translation
• Collecting and forwarding questions and requests from editors to Department VI.5 Internet Services

In so-called shared projects, thematically related websites are grouped within a single web project. For example, all interfaculty research projects under "53 interfaculty research project."
As a result, there is no central project admin or coordinator. Instead, site coordinators manage and support the content of their specific website only.

Key responsibilities include:

• Requesting access rights for the website
• Addressing questions about the website’s concept, structure, and content design
• Making editorial changes to the website

Department VI.5 takes on project admin responsibilities for websites within shared projects.

Key responsibilities include:

• Adjustments to special pages such as "News" or "People"
• Handling requests for new websites within a shared project
• Processing requests for new web projects

To become a FirstSpirit editor, you should first contact your project administration or coordination team. They will coordinate with you on the best way to onboard you for the websites of your organizational unit.

In any case, we recommend that you attend a training session.
To the current training dates.

WCMS Wiki Documentation

We have compiled all important functions, frequently asked questions, and common challenges for you in our WCMS Wiki.

Note: The WCMS Wiki is access-protected within Bayerncollab.

FirstSpirit Community

Post your question in the FirstSpirit Community , where LMU colleagues and the central support team will be happy to assist you.

Local Contact

You can also contact the project administration/coordination of your organizational unit. They can usually help you quickly and easily on site. If necessary, the central support team will assist further.

• Please first get in touch with the project administration/coordination of your Faculty. They will coordinate the process with you and involve Department VI.5 as needed.
• If your organizational unit does not yet have a project administration or coordination, please contact Department VI.5 directly, and they will discuss the next steps with you.
• General information about the process of a website relaunch can be found in our project milestones.

All LMU departments and institutions can migrate from the old content management system Fiona to FirstSpirit.

• You can find an overview of the steps involved in this migration in our project milestones.
• Please contact your project administration/coordination to discuss the concrete implementation within your organizational unit.
• If your unit does not yet have a project administration or coordination, please contact Department VI.5 – Internet Services directly.

Please contact the project administration/coordination of your organizational unit.
They are solely responsible for deciding who is granted access rights to the respective websites.

All essential functions, frequently asked questions, and common challenges are compiled for you in our WCMS Wiki.

The WCMS Wiki is restricted-access within Bayerncollab. If you haven’t used this platform before, you must activate it before your first login:

• Log into your LMU Benutzerkonto
• Accept the terms of use under the tile “Confluence (Bayerncollab)”
• Then log in to the WCMS Wiki using your LMU credentials.

Once logged in, you’ll find comprehensive guidance on how to work with FirstSpirit.

Please contact the responsible project administration/coordination for the respective website.

All degree programs are described and maintained on the central LMU website: https://www.lmu.de/de/studium/studienangebot/

Your faculty can link to these central descriptions.

If you wish to request changes to a study program description, please contact Dr. Hünemörder from the Central Student Advisory Service.

The LMU's Referat VI.5 is continuously developing FirstSpirit further. If you have an idea for improvement, please follow these steps:

• Talk to your project administration/coordination first.
• Present your suggestion in the FirstSpirit Communitychat. This allows you to find out whether a solution already exists or if other users support your suggestion. The more organizational units would benefit, the higher the chance for prioritization..
• Submit the Feature Request Form. Use the official form to describe your proposal clearly and help us evaluate its relevance and feasibility.